Privacy Policy

Last updated: 15th January 2026

Data Controller Information

quantanovae AS is the data controller responsible for your personal data. We are a Danish company registered under company number CVR58697431, with our registered office located at Frederiksborggade 14, 1018 Copenhagen, Capital Region, Denmark.

For any privacy-related enquiries, you can contact us at privacy@quantanovae.top or by calling +45 35888719.

Data Collection

We collect and process various types of personal data to provide our restaurant digital customer engagement services. The data we collect includes information you provide directly to us through our website contact forms, email communications, and service enquiries. This may include your name, email address, phone number, restaurant name, business information, and any messages or enquiries you send to us.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, pages visited, time spent on our site, and referral sources. This data collection helps us understand how visitors interact with our website and improve our services accordingly.

How We Use Your Information

We use your data for several legitimate business purposes related to our restaurant digital engagement services. The primary use of your data is to respond to your enquiries, provide information about our services, and deliver the digital customer engagement solutions you request. We process your contact information to communicate with you about potential projects, send service updates, and provide customer support.

How we use your information also includes analysing website usage patterns to improve our user experience, conducting market research to enhance our service offerings, and maintaining records of our business relationships in accordance with legal and regulatory requirements. We may also use your data to send you relevant industry insights and updates about our services, but only with your explicit consent.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Legitimate Interest: For business communications, service improvement, and maintaining customer relationships
  • Consent: For marketing communications and optional data processing activities
  • Contract Performance: To fulfil our obligations when providing services to you
  • Legal Obligation: To comply with accounting, tax, and other legal requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses various types of cookies including necessary cookies for basic functionality, analytics cookies to understand user behaviour, functional cookies to remember your preferences, and marketing cookies for advertising purposes. For detailed information about the specific cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers, email service providers, and analytics platforms. These third parties are contractually bound to protect your data and use it only for the purposes we specify.

We may also disclose your personal data if required by law, court order, or government regulation, or if necessary to protect our rights, property, or the safety of our users.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Contact form submissions and enquiry data are typically retained for up to 7 years for business record-keeping purposes. Website analytics data is retained for up to 26 months. Marketing consent and preferences are kept until you withdraw your consent or request deletion.

Data retention periods may be extended if required for legal proceedings, regulatory investigations, or other legitimate business purposes. When data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule.

Your Rights

Under GDPR, you have several rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: You can ask us to limit how we use your data
  • Right to Data Portability: You can request your data in a portable format
  • Right to Object: You can object to certain types of data processing
  • Right to Withdraw Consent: You can withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at privacy@quantanovae.top. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes using secure servers, encryption technologies, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

International Data Transfers

As a Denmark-based company, your data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable law.